Privacy policy

Last updated: September 3, 2025

Minila is a brand owned and operated by DOZA. This policy explains how we collect and use your data.

At Minila, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with us through email and social media. By using our services, you agree to the practices described here.

1. Information We Collect

When you shop with us or interact with our brand, we may collect the following details:

  • Personal Details: Name, email address, phone number, billing and shipping address.

  • Payment Information: UPI details or card information provided during checkout (processed securely by payment partners; we do not store sensitive payment details).

  • Order History: Products purchased, size and fit preferences, and transaction records.

  • Device & Browsing Data: IP address, browser type, operating system, pages visited, and time spent on our site.

  • Support Interactions: Emails sent to ping@minila.in or messages through our Instagram handle @minila.in.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and deliver your orders.

  • To provide customer support via email or Instagram DM.

  • To send important order updates, shipping alerts, and policy changes.

  • To improve our website, product offerings, and shopping experience.

  • To personalize your experience with recommendations and promotions.

  • To detect and prevent fraud, unauthorized access, or illegal activities.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We only share your details with:

  • Logistics Partners: For delivery and return pickups.

  • Payment Gateways: For secure processing of transactions.

  • Technology Providers: Who assist in maintaining our website, analytics, and customer experience.

All partners are bound by strict confidentiality agreements and comply with applicable data protection laws.

4. Data Security

We implement industry-standard security practices to protect your information. While no method of transmission over the internet is 100% secure, we take every reasonable step to safeguard your personal and payment details.

5. Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, show relevant offers, and analyze website traffic. You can disable cookies in your browser settings, but some features of the site may not work properly.

6. Your Rights

As a customer, you have the right to:

  • Access the personal data we hold about you.

  • Request corrections to inaccurate or incomplete information.

  • Request deletion of your data (subject to order and legal obligations).

  • Opt out of marketing emails at any time by clicking “unsubscribe” in our emails.

7. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect data from children under the age of 13.

8. Updates to this Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology, or business practices. Updates will be posted on this page with a revised “last updated” date.

9. Contact Us

For any privacy-related concerns, please reach out to us:

10. Registered Details

  • Brand Name: Minila

  • Registered Name: DOZA

  • Warehouse: 413, Crystal Plaza, Punagam, Surat 395010, Gujarat, India